Operating model

Mteq conduct the Plan 4 Improvement (P4i) entirely at its
own cost as an investment in the client to determine financial
and operational headroom.

P4i is a trademark system providing definition and scope
for the following areas within retail:
Sales and resource scheduling processes and sub-processes
KPI reporting & Management Control Systems
Communication and Review Mechanisms
Management effectiveness
Resource utilisation
Multi-site performance benchmarking
Management behaviours

With the client’s team we balance our respective resource requirements to:

Detail the potential operational and financial opportunities, provided by the P4i.
Develop a detailed implementation plan, robust in terms of benefits,
   timings and governance.
Provide milestones for accelerated financial and operational delivery.

In close partnership, the joint Project team deliver the implementation plan:
Sales and operational processes and KPI reporting are re-designed and installed.
Essential behaviour changes are embedded at each stage.
Within weeks, clear operational and financial advantages are delivered.

The result is a business improvement model, designed to sustain financial delivery
and operational efficiency:

Mteq Retail provides a post project support programme to ensure there is no slippage.
Behaviour changes and operational benefits remain soundly embedded.

financial promise clients