Operating model

Mteq conduct the Plan 4 Improvement (P4i) entirely at its
own cost as an investment in the client to determine financial
and operational headroom.

P4i is a trademark system providing definition and scope
for the following areas within retail:
Sales and resource scheduling processes and sub-processes
KPI reporting & Management Control Systems
Communication and Review Mechanisms
Management effectiveness
Resource utilisation
Multi-site performance benchmarking
Management behaviours

With the client’s team we balance our respective resource requirements to:

Detail the potential operational and financial opportunities, provided by the P4i.
Develop a detailed implementation plan, robust in terms of benefits,
   timings and governance.
Provide milestones for accelerated financial and operational delivery.

Implementation
In close partnership, the joint Project team deliver the implementation plan:
Sales and operational processes and KPI reporting are re-designed and installed.
Essential behaviour changes are embedded at each stage.
Within weeks, clear operational and financial advantages are delivered.

Sustainability
The result is a business improvement model, designed to sustain financial delivery
and operational efficiency:

Mteq Retail provides a post project support programme to ensure there is no slippage.
Behaviour changes and operational benefits remain soundly embedded.

financial promise clients